Shipping policy

Shipping & Pickup

We’re excited to get your Eli Jo order to you!

Standard Shipping
Standard shipping is a flat $12 per order. Orders of $150 or more ship free.

Orders are typically processed within 1–2 business days. Once your order ships, you’ll receive an email with tracking information. Delivery times may vary depending on the carrier and destination.

Free In-Store Pickup
Prefer to pick up your order? We offer free in-store pickup at Eli Jo in Portland, Oregon. Most pickup orders will be ready within 24 hours. Please wait until you receive your “ready for pickup” notification before coming in.

A Few Things to Know
Please double-check your shipping address before submitting your order. Once an order has been shipped, we may not be able to make changes to the delivery address.

If your package arrives damaged or there’s a problem with your order, please contact us and we’ll be happy to help.

Thank you for shopping Eli Jo!